Frequently Asked Questions

If your query isn't answered here please don't hesitate to reach out to us

Contact Us
  • Do you have introductory offers?

    We have new client session offers so you can try out our Pilates classes. 


    CLICK HERE to see our current offers

  • How do I know what class is for me?

    Also, our classes are described in detail and classified  by intensity and level here on our website for you convience. Have a read to get familar with each type of class.


    If you are new to pilates and aren't sure where to start, feel free to reach out to our team to help work out the best class for you. 

  • What do I bring to class?

    • Yourself
    • Water Bottle 
    • Grip Socks (available to purchase in studio is needed)
    • Sweat Towel (optional)

    Read more about preparing for your first class here

  • How do I sign up for a Membership?

    We have 3 levels of Memberships, find out more here.


    Contact our friendly studio team to sign up for one of our class memberships. 

  • How do I book a class?

    Our studio uses the Mind Body app making it easy to keep track of your passes, classes and bookings. 


    Click Here for steps on how to book

  • How do I cancel my class?

    If you’re cancelling more than 12 hours out from your class, you can cancel by calling (07) 5516 8410 or emailing hello@onebodyforlife.com.au  or via the Mindbody App.


    If you’re cancelling less than 12 hours from your class start time you will forfeit the cost of your class. Payment will be due at the next class you attend.


    If you fail to attend your class you will forfeit the cost of your class. Payment will be due at the next class you attend.

     

    (We understand that circumstances can change, and things don’t go to plan, however, late cancellations and no-shows can have a significant cumulative impact on a small business).

  • Can I use my Health Fund for Exercise Physiology?

    Yes! Because our Exercise Physiologists are fully qualified and certified, you can claim your sessions with them.


    Our studio has a HICAPS machine so bring yoru card along to your session. 


    If you need any clarification or more information on Health Fund rebates contact us.

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